Luciana Band

We will process orders within 48 hours. After the order is processed, tracking information will be available online within 3 days. This means your shipping information will be available for online tracking within 1-5 days.

For the United States, Canada, Australia, the United Kingdom, Germany, France, Poland, Italy, Spain, the Netherlands, Belgium, Portugal, Ireland, Switzerland, Austria, Sweden, and Mexico, 99% of our shipments are handled by YHT and can be tracked on 17track.net. The shipping time is 5-14 business days.

For other countries, 95% of our shipments are handled by TopYou and China Post. The shipping time is 8-18 business days.

All orders are processed within 3–5 business days before shipment from our warehouse.

If you encounter this problem, please contact our customer support team at hi@fyneme.com for assistance. We will investigate the issue, which may take up to 5 business days.

We accept cancellations within 12 hours of placing an order. If you cancel your order, you will receive a full refund within 2-3 business days. If the item has already been shipped, the order cannot be canceled. If you wish to cancel your order, please email us at hi@fyneme.com (please provide your order number or confirmation email).

30-Day Unconditional Return Guarantee on Unopened and Unused Merchandise